Part Returns - Velocity Boiler Works

Please use the form below to submit requests for part returns. You may include up to 10 parts on this form. After submitting, you’ll receive a confirmation email from our Zendesk ticketing system, and a separate confirmation email from our website showing the information you sent.

"*" indicates required fields

Company

This field is for validation purposes and should be left unchanged.

Distributor Info

Contact Name*

Person submitting this form

First Last

Contact Email*

Distributor Name*

Branch/Store#

Distributor Phone*

Distributor Address*

Street Address Address Line 2 City State ZIP Code

File Uploads

Please upload 1-2 photos/files to support your return. Each item in your return must be in one of these photos.

Upload your files*

Drop files here or

Accepted file types: jpeg, jpg, gif, png, pdf, webp, heic, heif, Max. file size: 10 MB, Max. files: 2.

Part 1

Part #*

Part Description*

Return Reason*

Replace or Credit?*

Returned Part Origin*

Returned part is originating from an installed boiler, water heater or furnace

Returned part was purchased separately from a boiler, water heater or furnace

Model # of installed boiler, water heater or furnace*

Serial # of installed boiler, water heater or furnace*

Original PO #

Additional Return Info*

Detail what is wrong with part, ie. Error code

Part01-AddMore

ADD ANOTHER PART

Part 2

Part #*

Part Description*

Return Reason*

Replace or Credit?*

Returned Part Origin*

Returned part is originating from an installed boiler, water heater or furnace

Returned part was purchased separately from a boiler, water heater or furnace

Model # of installed boiler, water heater or furnace*

Serial # of installed boiler, water heater or furnace*

Original PO #

Additional Return Info*

Detail what is wrong with part, ie. Error code

Part02-AddMore

ADD ANOTHER PART

Part 3

Part #*

Part Description*

Return Reason*

Replace or Credit?*

Returned Part Origin*

Returned part is originating from an installed boiler, water heater or furnace

Returned part was purchased separately from a boiler, water heater or furnace

Model # of installed boiler, water heater or furnace*

Serial # of installed boiler, water heater or furnace*

Original PO #

Additional Return Info*

Detail what is wrong with part, ie. Error code

Part03-AddMore

ADD ANOTHER PART

Part 4

Part #*

Part Description*

Return Reason*

Replace or Credit?*

Returned Part Origin*

Returned part is originating from an installed boiler, water heater or furnace

Returned part was purchased separately from a boiler, water heater or furnace

Model # of installed boiler, water heater or furnace*

Serial # of installed boiler, water heater or furnace*

Original PO #

Additional Return Info*

Detail what is wrong with part, ie. Error code

Part04-AddMore

ADD ANOTHER PART

Part 5

Part #*

Part Description*

Return Reason*

Replace or Credit?*

Returned Part Origin*

Returned part is originating from an installed boiler, water heater or furnace

Returned part was purchased separately from a boiler, water heater or furnace

Model # of installed boiler, water heater or furnace*

Serial # of installed boiler, water heater or furnace*

Original PO #

Additional Return Info*

Detail what is wrong with part, ie. Error code

Part05-AddMore

ADD ANOTHER PART

Part 6

Part #*

Part Description*

Return Reason*

Replace or Credit?*

Returned Part Origin*

Returned part is originating from an installed boiler, water heater or furnace

Returned part was purchased separately from a boiler, water heater or furnace

Model # of installed boiler, water heater or furnace*

Serial # of installed boiler, water heater or furnace*

Original PO #

Additional Return Info*

Detail what is wrong with part, ie. Error code

Part06-AddMore

ADD ANOTHER PART

Part 7

Part #*

Part Description*

Return Reason*

Replace or Credit?*

Returned Part Origin*

Returned part is originating from an installed boiler, water heater or furnace

Returned part was purchased separately from a boiler, water heater or furnace

Model # of installed boiler, water heater or furnace*

Serial # of installed boiler, water heater or furnace*

Original PO #

Additional Return Info*

Detail what is wrong with part, ie. Error code

Part07-AddMore

ADD ANOTHER PART

Part 8

Part #*

Part Description*

Return Reason*

Replace or Credit?*

Returned Part Origin*

Returned part is originating from an installed boiler, water heater or furnace

Returned part was purchased separately from a boiler, water heater or furnace

Model # of installed boiler, water heater or furnace*

Serial # of installed boiler, water heater or furnace*

Original PO #

Additional Return Info*

Detail what is wrong with part, ie. Error code

Part08-AddMore

ADD ANOTHER PART

Part 9

Part #*

Part Description*

Return Reason*

Replace or Credit?*

Returned Part Origin*

Returned part is originating from an installed boiler, water heater or furnace

Returned part was purchased separately from a boiler, water heater or furnace

Model # of installed boiler, water heater or furnace*

Serial # of installed boiler, water heater or furnace*

Original PO #

Additional Return Info*

Detail what is wrong with part, ie. Error code

Part09-AddMore

ADD ANOTHER PART

Part 10

Part #*

Part Description*

Return Reason*

Replace or Credit?*

Returned Part Origin*

Returned part is originating from an installed boiler, water heater or furnace

Returned part was purchased separately from a boiler, water heater or furnace

Model # of installed boiler, water heater or furnace*

Serial # of installed boiler, water heater or furnace*

Original PO #

Additional Return Info*

Detail what is wrong with part, ie. Error code

Form Footer

CAPTCHA